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To ensure the highest quality, each piece is custom-made to order specifically for you. It takes our team 7-14 days to expertly prepare your dress and deliver it to your doorstep. Thank you for your understanding and patience.

Since your products are custom-made for you, return conditions are subject to specific rules. Products with intact tags, unused, and in their original packaging can be returned within 14 days from the delivery date.

For size exchange requests, you can reach us at saday.betul@hotmail.com or at our number 0530 145 4052, along with your order number. For all details, please review our Shipping and Returns page.