Frequently Asked Questions

All our Maius pieces are carefully produced to order in our own workshop by our experienced artisans. Our production process is based on our principle of bringing minimalist designs to life without compromising on quality.

Since we produce each piece only once it has been ordered, the total preparation and delivery time is 7–14 days. Thank you for your understanding and patience.

Products labelled as pre-order are collection pieces that are still in production. When you order one of them you become part of our production process; the delivery time for pre-order items is 1–30 days and the item is shipped to you as soon as it is ready. If a specific date is stated on the product page, that date applies.

Domestic orders are delivered to your address with Yurtiçi Kargo within 7–14 days. Shipping is calculated automatically at checkout: free on orders of 3,000 TL and above, and 180 TL below that amount.

Yes. We ship to European countries, the United Kingdom, the United States, Canada, the United Arab Emirates, Israel, Australia, New Zealand and selected countries in Asia-Pacific; the current list is shown at checkout. International shipping costs 4,000 TL per order and delivery takes 7–16 business days after production. Customs duties and additional charges are the responsibility of the buyer.

Items with their tags still attached and unused can be returned within 14 days of the delivery date. Items sewn to measurements you provide, innerwear and items bought at a discounted price under the November Sale campaign (30 October – 30 November 2026) are excluded from returns and exchanges. For details, please see our Shipping and Returns page.

Before ordering, we kindly ask you to check our size chart. If you are unsure about your size, please contact us at destek@maius.info or call us on 0506 282 40 52.

Each item has specific care instructions on its label. As a general rule we recommend washing linen and satin pieces at 30°C or below, and dry cleaning lined eveningwear. Use medium heat and steam when ironing.