Frequently Asked Questions
Order and Production
Where are the products manufactured?
All our Maius pieces are carefully produced to order by our experienced artisans in our workshop in Tunisia. Our production process is based on our principle of bringing minimalist designs to life without compromising on quality.
How long does it take for my order to be prepared?
Since we produce each piece uniquely for you only upon order, the total preparation and delivery time is between 7-14 business days. Thank you for your understanding and patience.
What does pre-order mean?
Products labeled as pre-order are collection pieces that are still in the production phase. When you order these products, you become a part of our production process; the product will be shipped to you as soon as it is ready.
Shipping and Delivery
What is the domestic shipping time and fee in Turkey?
Your domestic orders in Turkey will be delivered to your address within 1-3 business days with our contracted cargo company after production is completed. Shipping fees are calculated automatically during the purchase process.
Do you ship internationally?
Yes, we ship worldwide. International deliveries may take between 7-16 business days after production. Customs duties and additional costs are the responsibility of the buyer.
Returns and Exchanges
What is your return policy?
Since your products are custom-made to order, return conditions are subject to specific rules. Unused products with their tags still attached can be returned within 14 days from the delivery date. For details, please review our Shipping and Returns page.
Can I exchange for a different size?
Before ordering, we kindly ask you to check our size chart. If you are unsure about your size selection, please contact us at saday.betul@hotmail.com or call us at 0530 145 4052.
Product Care
How should I wash/care for the products?
Each item has specific care recommendations on its label. Generally, we recommend washing linen and satin products at 30°C or below, and elegant lined pieces with dry cleaning. Use medium heat and steam when ironing.
Contact
How can you reach us?
Nişantaşı / Istanbul
Selçuklu / Konya







































